Client Account Manager

innobuzz

Malad West, Mumbai, Maharashtra, India

Company size: less than 10
CTC: ₹ 4.5-6 Lacs per annum
Experience: 4 - 8 years
Outstation Candidates: No
Client Servicing
JOB DESCRIPTION

Responsible for developing trusted long term relationships with existing client

- Operate & liaison as the lead point for all clients and marketing Companies

- To bring-in innovative ideas as this would help faster and reliable growth & maximizing profits for the assigned campaign

- Forecast and track daily and monthly results to ensure interventions if required

- Negotiate contracts and close agreements to maximize profits

ACCOUNTABILITIES

- Develop and maintain professional relations with the client, to ensure smooth operational service levels are met and client satisfaction is achieved

- Coordinate with the sales manager to ensure everything is streamlined and ensure smooth work process

- Arrange trainings and ensure best performance of the team

- Travel to cities to meet the client and visit sales offices to ensure better results

- Responsible for timelines and accuracy of reports sent by client

- Pay strict attention to detail & analyze reports to ensure the same is cascaded to all concerned

- Escalating persistent issues and report it to COO

- Driving Sales & collaborate with sales team to identify and grow opportunities within territory

- Analysis of Sales data

QUALIFICATION

- Graduate in any discipline

- Master degree will be an added Advantage

JOB KNOWLEDGE, SKILLS & EXPERIENCE

- Should have 3-5 years of experience in handling Key sales accounts

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

- Solid experience with CRM and MS Office (particularly MS Excel)

- Experience delivering client-focused solutions to customer needs

- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

- Excellent listening, negotiation and presentation abilities

- Strong Verbal & written communication skill


Location- Malad West Mumbai

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